Faulty BGE smart meter overcharged Hampden woman $4,700

Faulty BGE smart meter overcharged Hampden woman $4,700

by John Rydell

Monday, December 17th 2018

BALTIMORE (WBFF) – A Baltimore woman says she has been notified by BGE that a faulty smart meter in her home resulted in her being overcharged more than $4,700 over four years.

Elaine Wilson, who lives in Hampden, said she always suspected she was being overcharged for energy, particularly for gas.

But when she contacted BGE to complain, utility officials urged her to have an energy audit conducted on her home which she did.

As a result, Wilson says she spent nearly $3,000 to improve energy efficiency, which included new insulation and new weather-stripping.

Wilson says BGE assured her that “‘you’re going to see a big difference in your utility bills.’ That didn’t happen, not at all.”

She produced a letter from BGE in which company apologized for the over-billing problem.

BALTIMORE (WBFF) – A Baltimore woman says she has been notified by BGE that a faulty smart meter in her home resulted in her being overcharged more than $4,700 over four years.

Elaine Wilson, who lives in Hampden, said she always suspected she was being overcharged for energy, particularly for gas.

But when she contacted BGE to complain, utility officials urged her to have an energy audit conducted on her home which she did.

As a result, Wilson says she spent nearly $3,000 to improve energy efficiency, which included new insulation and new weather-stripping.

Wilson says BGE assured her that “‘you’re going to see a big difference in your utility bills.’ That didn’t happen, not at all.”

She produced a letter from BGE in which company apologized for the over-billing problem.

https://wjla.com/news/local/bge-says-faulty-smart-meter-caused-4700-in-overcharging-in-hampden

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.