“We find that customers should not have to pay for advanced meter opt-out service if they are not actually receiving a reduction in costs resulting from the operational efficiencies created by AEP Ohio’s gridSMART Program,” the panel said.
The case deals with a new generation of electricity meters which allow data to be shared between consumers and the utility. Some people have privacy concerns about the devices and say they want to stick with traditional meters.
One of the financial benefits of the meters is that AEP no longer needs to do in-person readings. However, if someone refuses to use the smart meters, the company will need to make a trip to read the meter.
Read more at http://www.toledoblade.com/business/2016/04/29/AEP-given-conditions-for-meter-opt-out-fee.html#IxHuhGqd9gQHQFQ8.99